General information


Thanks to the generosity of a consortium of companies - Diverse City, Graeae, Kate McStraw & Green Ginger - there are some free tickets available for D/deaf, disabled & neurodivergent practitioners who otherwise might struggle financially to attend the weekend. 

There are no age limits to this offer, you can be from any artistic discipline, working anywhere in the UK - or even further afield. Want to come? We want you there.

All you need to do to request a ticket is email [email protected] with your full name (the name you'll be picking the ticket up under), and any access support you’ll need over the weekend (eg. BSL interpretation, Disabled parking..) and let us do the rest.

The tickets are limited and are being offered on a first come, first served basis. So get emailing!

You can find a PDF map of the event space here.

Here's a video guide to the Open Space process:

There is free entry for Carers/Personal Assistants.

Information for Blind & Partially Sighted participants:

Guide dogs are welcome.

We will be creating a floor map to enable you to find your way around the space, and will be trialling audio cues to identify breakout spaces. We will also provide text-to-speech and large font lists of sessions as they are posted on the timetable wall. There will be tactile and large-print maps of the space to help you navigate.

We can provide you with a dedicated assistant to guide you around the space, read out any written material - for example, the timetable wall - and to help you make notes and create your reports. Support staff will be wearing bright yellow t-shirts.

We are also happy to arrange a visit to the venue in advance, if you'd like an opportunity to familiarise yourself with the space. For this, or if you require any other support, such as assistance getting from public transport hubs to the venue, please contact us by phoning 020 7240 4556, emailing [email protected] or use the Access request section of the booking form.

We can also accept payment for tickets over the phone if you prefer not to use the website.

Information for wheelchairs users

Disabled Parking is available to the rear of New Diorama Theatre, which is approximately 500 feet / 150 metres from the entrance to ND2. There is also limited parking available down the Triton Square side of the ND2 building, which is approximately 125 feet / 40 metres from the entrance.The routes from both these parking areas are flat and free of kerbs. While there is no local Blue Badge designated parking, on Saturdays and Sundays local parking restrictions don't apply, so you can park for free along Drummond Street, Stanhope Street and Longford Street.

You can see a walk-up video from the parking at the rear of New Diorama Theatre here: DP walk-up video

A photograph of the exterior of the venue, showing where taxi drop-off and disabled parking are located

The NDT and Triton building spaces do require advance booking so please let us know if you require one of these spaces by using the access request section of the ticket booking form, or by emailing [email protected] or by phoning 020 7240 4556.

It is possible for taxis to drop off directly in front of the building entrance. Drivers should be directed to Triton Square, turning off at the Longford Street / Drummond Street junction.

A map showing taxi and disabled parking access routes for ND2

Once inside the building, there are 4 lifts to the 1st floor, where the event is held. The event space itself is step-free throughout. There  are two wheelchair-accessible toilets. Here is a photograph of what they look like inside.

Photograph showing the inside of the wheelchair-accessible toilet at ND2

We are also able to provide a changing place for adults with severe disabilities, thanks to very generous help from Migloo. This will be unmanned, but you are welcome to bring your own support worker. Contact us if you need help to book someone to assist you. You can see the kind of set up that will be in place here on the Migloo website.

If you have mobility needs but don’t use a wheelchair, there are plenty of chairs and spaces to rest throughout the event, and you are welcome to move wherever you like at any time.

This year we are working to reduce the environmental impact of the event. Last year we used up well over 1000 disposable cups, so this year we are having a reusables-only policy. We are asking participants to bring their own mug or buy one of our reusable travel mugs at the venue. However, if bringing your own mug isn't possible as you already have to carry a lot of things, or would find carrying it around during the event wasn't possible, please let us know as we will be able to give you a mug for the weekend that you can leave by the tea station.

Information for Deaf and Hard-of-Hearing participants:

We have booked 8 BSL interpreters for the Saturday & Sunday of the event, and 6 for the Monday (when there are much lower numbers of attendees). You are also welcome to bring your own interpreters if you prefer to use your Access to Work allocation. You don't need to buy tickets for your own interpreters.

We will have a number of these Sondio handsets which act as personal hearing boosters and can be used with or without hearing aids. If you find you are struggling to hear, please just ask one of the support staff on the day and they will be able to provide you with one and show you how to use it. For your comfort and hygiene, we recommend you bring your own headphones to use with the Sonidos. The devices have standard headphone sockets. We can supply a limited number of headphones if you are unable to bring your own.

There will be captioning provided for the Opening and Closing parts of each day, when the whole group is together and only one or two people are speaking at a time. The rest of the event involves multiple (25+) breakout groups and informal conversations happening simultaneously across the whole venue, so it is not possible to caption these.

Information for Neurodivergent participants:

Devoted and Disgruntled uses a process called Open Space Technology. If you would like to know more about how this process works and what to expect, please see our separate guide to Open Space Technology here.

There are walk-up videos to show you the route to ND2 from these stations.

If you need help at any time during the event, you should look for people wearing these yellow t-shirts. The t-shirt on the left shows what the front will look like. the t-shirt on the right shows what the back will look like.

Images showing the front and back of a bright yellow t-shirt with the D&D logo, and the text I can help you printed on it

People wearing these are our event support staff. They can help you to:

  • Understand the Open Space Technology process
  • Post your sessions on the timetable wall
  • Read the timetable wall and find the breakout spaces you would like to visit
  • Take notes and create your report
  • Find your way around
  • Answer any questions you have and clarify anything that feels confusing

This year we will have a silent space where you can go if you need some time to yourself. It is much smaller than the main space and more dimly lit. This space will be clearly signposted at the event. You can also ask the support staff to show you the way to it. It is marked on the PDF map of the event space as "silent space". You can see it at the bottom of the map, just under the cloakroom.

Devoted & Disgruntled events are always “relaxed performances”. You can move around whenever you need to. You can arrive and leave the event whenever you want. Stimming, tics, movements, and sounds are welcome throughout the main space. We have a room for people who need to make a lot of noise without worrying about distracting other participants.This space will be clearly signposted at the event. You can also ask the support staff to show you the way to it. It is marked on the PDF map of the event space as "Stim space for noise-making". You can see it at the bottom of the map, just under the Atrium main event space.

We are also very happy to arrange a visit to ND2 between now and the event, if you would like a chance to familiarise yourself with the space in advance. If you'd like to do this, please contact us on email at [email protected] , on the phone using 020 7240 4556, or on Twitter using @DandDUK.

Trans and Non-binary participants

We welcome all genders at Devoted & Disgruntled events. Stickers for preferred pronouns will be available on the way in. All toilets will be gender neutral, signposted according to what facilities are inside, rather than designating a gender.


Children are welcome at D&D 13. We don’t provide childcare but we do provide a play space. We are also open to facilitating a network if parents wish to club together to provide a group childcare solution themselves, and would not charge entry for a paid childminder organised by parents. Email or call us if you’d like to discuss this.

Financial Access

Devoted & Disgruntled events are run on a non-profit basis, and we charge the minimum possible price to cover the costs of running the event. Tickets for D&D 13 are £20 full price and £10 concession. We sell concession tickets on trust, as many arts practitioners earn below the living wage but often fall outside of state welfare. Please purchase whichever ticket you can best afford. If the concession ticket is still an obstacle to your attendance, contact us to arrange a Pay-What-You-Can, or free entry in return for volunteer duties at the event.

This year there is extra support for BAMER participants, thanks to New Diorama Theatre, who have bought 150 tickets from us to give away. We also have a bursary for teenagers to attend, thanks to the generous action of participants at D&D 12. See the main event page for details of how to apply for these offers.